|
Services (all prices are GST excluded) |
Customer with SLA |
Customer without SLA |
|
Hourly Rate (Mon – Fri , 9am to 6pm) |
$130.00/hr |
$195.00/hr |
|
Hourly Rate (after hours, Sat-Sun and public holiday) |
$195.00/hr |
From $292.50/hr |
|
Emergency Rate (drop everything and come) |
$260.00/hr |
From $390.00/hr |
|
Call out Fee for each visit |
From $0 (+ parking fee if apply) |
From 30 mins Traveling time (+ parking fee if apply) |
|
Remote / Phone Support (15mins blocks) |
Free |
From $195.00/hr |
|
Consulting Services |
Free |
From $195.00/hr |
Cancelling an Onsite Appointment
If you make a short-notice cancellation and do not give 24 hours (Monday-Friday) before the scheduled service booking time, LA IT will charge minimum 1 hour fee.
